Minor Hotels UK Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.6
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Shipping & Delivery4.6
- Good Value4.8
- Return Policy4.5
- Customer Service4.5
Recent Customer Reviews (14)
Bradley Morton
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Alisha Wallis
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Toby Noble
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Robert Kemp
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Daniel Schultz
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Harley Thorpe
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Freddie Richardson
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Lola Howarth
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Ryan Caldwell
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Isaac Douglas
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Minor Hotels UK Pricing
NH Hotels rooms (Paris)
$153 - $164
Minor Hotels UK Pros & Cons
Pros
1
Good location: Many NH Hotels are centrally located, close to transport hubs and key attractions, making travel convenient.
2
Spacious and clean rooms: Guests often praise the room size and cleanliness.
3
Friendly and professional staff: Several reviews highlight helpfulness and professionalism of receptionists and restaurant staff.
4
Modern amenities: Some hotels offer modern facilities such as minibars, safes, bidets, rooftop pools, restaurants with quality dining options.
5
Value for money: Certain properties provide good value considering their price point.
6
Guaranteed high standards through the "Brilliant Basics" promise ensuring consistent quality across services.
7
A strong focus on customer satisfaction reflected by an average rating of 8.5/10 on major platforms.
8
Continuous investment in refurbishments (€4 million recently) improves guest experience.
9
Commitment to sustainability via energy-efficient technologies reducing CO2 emissions by 20%.
10
Innovation such as the NH Smart Room increases convenience for guests.
11
Flexibility in check-in/out times subject to availability enhances guest convenience.
12
A corporate culture focused on delivering memorable experiences while caring for both guests and employees fosters excellent service quality.
CONS
1
Noise issues: Some guests report difficulty sleeping due to external street noise near busy roads.
2
Inconsistent service quality: Customer service experiences vary widely; some reviews mention poor or unfriendly service including billing problems.
3
Maintenance problems: Issues like malfunctioning air conditioning, unclean areas (e.g., pool algae), shabby interiors in some locations have been reported.
4
Mixed cleanliness standards: While many find rooms spotless, others note dirty curtains or poorly maintained facilities.
5
Confusing brand experience: Customers sometimes find it confusing that multiple hotels on the same street belong to the NH group but differ in quality.
Minor Hotels UK Features and Benefits
Features
Good location
Many NH Hotels are centrally located, close to transport hubs and key attractions, making travel convenient.
Spacious and clean rooms
Guests often praise the room size and cleanliness.
Friendly and professional staff
Several reviews highlight helpfulness and professionalism of receptionists and restaurant staff.
Modern amenities
Some hotels offer modern facilities such as minibars, safes, bidets, rooftop pools, restaurants with quality dining options.
Value for money
Certain properties provide good value considering their price point.
Comfort and Quality
Rooms feature specially-designed exclusive mattresses, pillows, duvets, and sleeping kits to ensure restful sleep. Bathrooms include Rain Effect showers and professional hairdryers in most hotels. Rooms also provide a dedicated workspace with adjustable lighting and free Wi-Fi for business needs.
Entertainment and Refreshments
Latest LED/LCD TVs with high-quality sound and picture are available in rooms. Minibars offer a variety of refreshments along with coffee or tea service.
Healthy Breakfast Options
Breakfast includes fresh fruit, natural juices, homemade pastries, natural yogurt with toppings, cold cuts, warm dishes, local breads/dishes, gluten-free options, and accommodations for allergies or dietary restrictions. Breakfast service starts early (from 5 am) with extended hours on some days.
Versatile Environment
NH Hotels cater to various lifestyles—business travelers can work comfortably; leisure guests can relax fully; event attendees have facilities tailored to their needs.
Loyalty Program
NH Rewards offers tiered membership benefits (Blue to Platinum), is free to join, simple to use, rewards frequent stays across Europe and Latin America brands.
Brilliant Basics promise
Guaranteed high standards ensuring consistent quality across services.
Customer satisfaction ratings
Strong focus on customer satisfaction reflected by an average rating of 8.5/10 on major platforms.
Refurbishments
Continuous investment (€4 million recently) improves guest experience.
Sustainability commitment
Energy-efficient technologies reducing CO2 emissions by 20%.
NH Smart Room
Increases convenience for guests.
Flexible check-in/out times
Enhances guest convenience subject to availability.
Corporate culture
Focused on delivering memorable experiences while caring for both guests and employees fosters excellent service quality.
Direct booking
Up to 10% savings on dining and spa services.